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"Hotel Finder"

Please use this search box to find the nearest hotels to the place you wish to stay. The search box can accept place names like 'London', road names such as The High Street or postcodes like NR10 3NW. The search system will ask you to choose from a selection of locations if it cannot immediately find your location, therefore you do not need to add any additional information (i.e. do not put in "London, England").

"Search for Hotels"

Please use this search box to find the nearest hotels to the place you wish to stay. The search box can accept place names like 'London', road names such as The High Street or postcodes like NR10 3NW. The search system will ask you to choose from a selection of locations if it cannot immediately find your location, therefore you do not need to add any additional information (i.e. do not put in "London, England").

"Quick Search "

Please use this search box to try again to find the nearest hotels to the place you wish to stay. The search box can accept place names like 'London', road names such as The High Street or postcodes like NR10 3NW.

"Expanded Search"

This searches the entire database of hotels - however far they be from your search criteria. It takes a while longer but it more thorough. The search box can accept place names like 'London', road names such as The High Street or postcodes like NR10 3NW.

"Retrieve Existing Booking"
If you wish to view, modify or cancel a booking you have already made through us, then please enter the confirmation number that you were sent, and the email address you gave for the booking. Please note that not all hotels allow modification of existing bookings - if this is the case, you will not be presented with a modify option and you will need to cancel your booking and make a new one. If you have lost your confirmation number, you can have it sent to you using the "Lost Booking Reference" section.
"Lost Booking Reference "
If you wish to retrieve a booking but have lost your confirmation number, you can enter your email address here. If you have any current bookings (that is, bookings that have not been cancelled, or that are not in the past), the details of your pending booking(s) will be emailed to you. If you have no active bookings, you will not be sent any emails.
"Adjust Booking Period"
If you are modifying an existing booking, you can adjust the dates that you wish to stay at the hotel. You can also alter the number of rooms or adults. Please be aware that it is possible that the hotel will not have any rooms available for your new selection.
"Modify Booking Period"
If you are modifying an existing booking, you can adjust the dates that you wish to stay at the hotel. You can also alter the number of rooms or adults. Please be aware that it is possible that the hotel will not have any rooms available for your new selection.
"Specify Booking Period"
Use the calendar icon to select the day you wish to stay at the hotel from and then select the day you wish to leave. The number of adults is the number of people who are staying and the number of rooms that they require. Most hotels have a policy of no more than 2 adults per room.
"Selected Hotel"
This section displays the details of the hotel you have booked, as well as the details of your stay.
"Room Type Details"

This section shows the details of your booking and the details the hotel have given us regarding the room you have chosen. Below is an explanation of some of the terms used. Please note that not all of the informational fields will be shown as many are optiona l- we only show them when the hotel has provided us information.

Information: The hotel typically puts specific information about the room in this field.
Special Requirements: If there are any special requirements associated with the room, these are displayed here.
Amenity Info: This details any specific amenities associated with the room.
More Room Info: More information that the hotel has supplied about the room.
Rate Plan Description: The rate plan is the type of pricing schedule associated with the room- some rate plans are only available to specific conditions (for example "military rate" only applies to persons with miltary ID cards).
Rate Plan Tax Info: Any tax considerations associated with the rate plan.
Misc Info: More information that the hotel has supplied about the room.

"The following tax is included in your total cost on a per room basis:"

Some hotels provide us with a breakdown of the tax that is associated with the room.

Tax Type: The type of tax.
Tax Detail: Details regarding the tax.
Tax Detail Currency: If the tax detailed is a currencym what the currency is.
Tax Basis: The basis of the tax.
Effective Start Date: The date of the period the tax starts on.
Effective End Date: The date of the period the tax ends on.

"The following fee is included in your cost on a per room basis:"

The hotel has provided information about extra fees incurred on this room (which may not have been displayed previously).

Type: The type of fee.
Fee Amount:
The amount of the fee
Fee Currency:
The currrency for the fee.
Basis:
The basis upon which the fee is made.
Effective Start Date:
The date the fee starts
Effective End Date:
The date the fee ends.
Order:
The order of the fee.

"The following tax is included in your total cost on a per room basis:"

Some hotels provide us with a breakdown of the tax that is associated with the room.

Tax Type: The type of tax.
Tax Detail: Details regarding the tax.
Tax Detail Currency: If the tax detailed is a currencym what the currency is.
Tax Basis: The basis of the tax.
Effective Start Date: The date of the period the tax starts on.
Effective End Date: The date of the period the tax ends on.

"The following fee is included in your cost on a per room basis:"

The hotel has provided information about extra fees incurred on this room (which may not have been displayed previously).

Type: The type of fee.
Fee Amount:
The amount of the fee
Fee Currency:
The currrency for the fee.
Basis:
The basis upon which the fee is made.
Effective Start Date:
The date the fee starts
Effective End Date:
The date the fee ends.
Order:
The order of the fee.

"The following rate changes apply:"
Changes to the rate originally quoted apply during your stay. This may be because your stay cover days with different rate prices (for example, weekends are often cheaper than weekdays), or because there is a charge for adding an extra person to the room.
"Total Cost Details"

These are the cost details as provided to us by the hotel .

Bookable Rate: This is per room per night (further rooms are not included).
Total Rate (Inc): This is per room for your period of stay (further rooms are not included).
Total Rate: This is per room for your period of stay (further rooms are not included), but does not include any additional fees or tax details.
Guarantee Policy: The guarantee policy for this room.
Deposit Policy: The deposit policy for this room.
Cancellation Policy: The cancellation policy for this room.

"Booking Details Confirmation"
This displays your booking confirmation. You will be emailed your booking confirmation details, however we recommend that you also print out this page for your reference. You will need this confirmation when you arrive at your hotel, and you will need the confirmation number if you ever wish to modify or cancel your booking.
"Guest Details"
This displays the details you have given us that is associated with the booking.
"Booking Summary"

Please carefully review the summary of your booking. Once you have identified that all the details are correct, please enter your credit card details in order to proceed with the booking.

"Hotel Details"

Address details for the hotel you are booking and a brief description. If you feel that the description is misleading please contact us here.

"Enter Credit Card Details"

After carefully reviewing your booking, please enter your credit card details. Please note that we use SSL encryption in order to communicate with the hotel- Streetmap does not store your credit card details at any point. The choice of creidt cards has been supplied by the hotels. In the event that the hotel has not provided us with a list, we display the most common cards: Visa, Mastercard, American Express and Diners Club. Unfortunately if this is the case, we cannot guarantee that the hotel accepts these cards.

"Booking Cancellation"
Please review the details of the booking before modifying or cancelling your reservation. You will only be given the option to modify your booking if your hotel supports this facility. If they do not, you will need to cancel your booking and make a new one. If you wish to cancel the booking, please make sure you have ticked the tick box to confirm the cancellation.
"Hotel Images"
The images and captions displayed are provided by the hotels themselves. Unfortunately Streetmap is not responsible for the content of these images. If you feel that any of the images are inappropriate or misleading please contact us here.
"Hotel Amenities"

This is a list of the amenities the hotel has informed us it has. Please be aware that individual rooms may have their own amenities that are not necessarily listed here. If you feel that the description is misleading please contact us here.

"Hotel Description"

This is the description of the hotel that the hotel has provided us. If you feel that the description is misleading please contact us here.

"Cancellation Policy "

This outlines the hotels cancellation policy. Please note that particular rooms or rate plans may have their own cancellation policy or disclaimers- if this is the case then these will be shown when you view the room details.

"Stars"
As there are many different type of rating systems and such a wide variety of hotels, it would be impractical to search all the different ratings.Therefore, we have made the job easier for you; for every rating type that is rated 1 to 5 (with 5 being the most luxurious and 1 being the most basic) we have rated the hotel with the same number of stars. If the hotel has not provided any details, or if they have input a star rating we do not recognise, they are classed as unrated. As the rating has been provided by the hotel itself, we cannot guarantee it's accuracy and suggest that customers check with the hotel itself.
Search For Hotels
Help
Enter a location such as a place name, road name or postcode, then the star level you require and we show you the nearest hotels!
Location:
Stars:
 
Retrieve Existing Booking
If you have previously made a reservation through this system please enter it below to retrieve the details...
Booking:
Email:
 
Lost Booking Reference
If you have previously made a reservation through this system please enter it below to retrieve the details...
Email:
 
Help Information
 
If you require any guidance on any section you can use the help [] symbol - found at the top right of every section - for any relevant information.
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